These terms govern access to BuyersIQ and related websites or applications we operate. They are provided as general information, not legal advice; obtain your own advice if you need it. We may update these terms from time to time and will adjust the “Last updated” date above.
BuyersIQ offers AI-assisted reading of property disclosure packs and related contract documents. Outputs are informational and must be checked by a qualified lawyer or conveyancer (see our Disclaimer).
We may offer both subscription plans and one-off purchases. The checkout screen and payment receipt will identify what you bought and the price in Australian dollars. We are not registered for GST, so no GST is charged. If a feature is labelled beta or pilot, we may change or withdraw it on notice where the law allows.
Where you subscribe, billing cycles, renewal, and cancellation mechanics follow the plan description shown at purchase and these terms. Your Stripe receipt records each charge.
One-off fees (for example a single review or an add-on such as human review) are incurred when you complete checkout unless we state otherwise. Entitlements attach to the account that paid unless we agree a transfer in writing.
Refund rights depend on what you purchased and applicable consumer law. Digital services may have limitations; human-review add-ons or other professional services may follow separate policies. To request a refund or ask about eligibility, email support@buyersiq.com.au.
To the maximum extent permitted by law, the service is provided on an “as is” basis. We are not a law firm; we do not warrant that outputs are legally complete or that use of BuyersIQ will satisfy any statutory obligation. Nothing in these terms limits rights you have under the Australian Consumer Law that cannot be excluded.
We may suspend or terminate access for breach of the Acceptable use policy, non-payment, risk to other users, or where required by law. Where reasonable, we will give notice and a chance to remedy.
We may update these terms and will adjust the “Last updated” date and (where material) notify account holders. Continued use after the effective date may constitute acceptance where statute permits.
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This product is an AI-assisted document review and due-diligence support tool. It is not a law firm or conveyancing practice and does not provide legal advice. Always obtain professional advice before signing, waiving cooling-off rights, rescinding, terminating, or relying on any legal remedy.